CRITICAL INDEPENDENT SUPPORT PROVIDER DISCLOSURE
We wish to maintain complete transparency regarding the nature of the technical support services we offer. Please read the following important information carefully before proceeding with our services.
1. Independent Entity Status
We are an independent, third-party technical support provider. We specialize in troubleshooting, activation, setup, and billing issues related to various digital streaming services and smart devices.
2. No Affiliation with Brand Names
We want to be unequivocally clear: we DO NOT CLAIM ANY AFFILIATION, ENDORSEMENT, OR PARTNERSHIP with:
- Paramount Plus™
- Peacock™
- Any other streaming platform, service, or hardware manufacturer mentioned during our interactions or on this website.
Our service is offered independently to help consumers who may prefer quick, personalized, or off-hours assistance that is not available through official channels.
3. Commitment to Clarity in Communication
We are committed to full transparency, especially in our call-only advertising campaigns and during every customer interaction:
- Verbal Disclosure: Every representative is required to clearly inform customers during the call that we are an independent support company.
- Brand Usage: We do not use the names "Paramount Plus" or "Peacock" to sell our service in a deceptive manner. We use these names only to identify the specific product for which we provide technical support.
- Official Support: We acknowledge that official, direct support from the original brand owner is often available, potentially at no charge.
4. Purpose of Our Independent Service
Our services are purely technical troubleshooting and are designed for customers seeking immediate, dedicated, and specialized help for complex setup or error code resolution.
By engaging with our service, you acknowledge that you understand that you are contacting an independent entity and not the official customer support for Paramount Plus, Peacock, or any associated service.