Terms and Conditions of Service
Last Updated: November 15, 2025
Welcome to **Streamingsupport.us**. By accessing or using the technical support services provided by this website, you agree to be bound by the following Terms and Conditions (the "Terms"). Please read them carefully.
1. Independent Service Disclaimer and Agreement
**Streamingsupport.us is an independent, third-party technical support provider.** We are not directly affiliated with, authorized, or endorsed by Paramount Plus, Peacock, or any other streaming service or hardware manufacturer. We use third-party brand names and logos strictly for the purpose of identifying the services we provide independent support for.
- Your agreement to these Terms confirms your understanding that you are seeking assistance from a paid, independent entity and **not** the official customer service of any third-party brand.
- Official support may be available from the respective brand owners, potentially at no cost.
2. Scope of Service
Our services include, but are not limited to: troubleshooting technical errors, resolving setup or activation issues, assisting with connectivity problems, and general guidance related to streaming platforms like Paramount Plus and Peacock.
- **Service Delivery:** Support is primarily provided via telephone at the number displayed on our website, **+1(888) 503-6522**.
- **Remote Access:** In certain situations, our technician may request temporary remote access to your device to diagnose or fix the issue. You must provide explicit, verbal consent before any remote session begins.
- **No Guarantee:** While we strive for 100% resolution, we cannot guarantee that every technical issue will be resolved successfully due to the complexities of external software, hardware, and network configurations.
3. Pricing, Payment, and Refund Policy
Our technical support is a **paid premium service.**
- **Service Fee:** The applicable service fee will be quoted to you by the technician **before** any service is rendered. You are under no obligation to proceed if you do not agree with the quoted price.
- **Payment:** Fees are typically paid upfront upon agreement to the service. We accept various forms of payment as disclosed by the representative.
- **Refunds:** Our detailed refund policy is available on the Refund Policy page. Generally, refunds may be offered if we fail to resolve the issue for which you paid, provided the issue resurfaces within a defined warranty period (if applicable).
4. User Responsibilities
As a user of our service, you agree to:
- Provide accurate and complete information regarding your technical issue.
- Ensure the security of your device and data prior to initiating a remote support session. **You are responsible for backing up your data.**
- Cooperate with the technician, follow instructions, and remain available during the service duration.
- Acknowledge that any advice or guidance provided is for the purpose of resolving the issue on the specific device/platform described.
5. Limitation of Liability
**Streamingsupport.us** shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:
- Any data loss or corruption that may occur during the troubleshooting process.
- Interruption or cessation of service.
- Unauthorized access to or alteration of your transmissions or data.
- Any actions taken by third-party service providers (e.g., streaming service, internet provider).
Our maximum liability to you, under all circumstances, shall be limited to the amount you paid for the specific service from which the liability arose.
6. Governing Law
These Terms and your use of the service are governed by the laws of the jurisdiction where **Streamingsupport.us** is based, without regard to its conflict of law provisions.
7. Contact Information
If you have any questions about these Terms and Conditions, please contact us through the provided phone number or other contact methods listed on the site.
By using this service, you signify your acceptance of these Terms and Conditions.